Shipping Policy and Rates
Shipping fees are calculated based on multiple different criteria's such as weight, size, insurance, destination, price and shipping method. To calculate your shipping fees, please add your items into your shopping cart, select your shipping method, proceed to checkout and you will be given your shipping fee prior to your order being placed. On orders with more than one main item, you may be subject to additional shipping charges which you would be notified of prior to us billing your credit card. Due to price fluctuation on electronics FA-designer-fashion.com cannot always offer price protection on already shipped products.
For orders shipping to Alaska, Hawaii and Puerto Rico please select two day air or overnight delivery, as these orders cannot be shipped via ground delivery. For orders shipping to P.O. boxes and APO\’S please select the U.S.P.S. standard or priority as these orders cannot be shipped via FedEx or UPS. If you do not select an appropriate shipping method, your order will be adjusted accordingly to the proper shipping method and rate.
FA-designer-fashion.com will always make every attempt possible to deliver product (s) ordered on time. FA-designer-fashion.com is not responsible for any delays that may be caused by affiliated shipping carriers. EuropeanToysStore.com bears no responsibility for delays as a result of: Weather storms, Employee Strikes or any other complications Caused on behalf of our affiliated shipping carriers. Please note that the selected shipping method is only guaranteed from the date of shipment.
WE ARE WORKING WITH A NEW SHIPPING CARRIER FOR OUTSIDE THE US.
IF YOU LIVE OUTSIDE THE US, PLEASE SEND US YOUR ADDRESS AND WE CAN GET YOU A CHEAP QUOTE FOR SHIPPING YOUR ITEM TO YOUR DESTINATION!
Return Policy/Procedures
All returns are subject to a minimum restocking fee of 15% of the total transaction charge. Returns are processed in the order in which they are received. Return processing may take up to 7 business days from the time your return is received. If you have a return that needs to be handled in an expeditious manner please contact our customer service department and we will do our best to try and accommodate you. Returns that require a refund may take an additional 5-7 business days before a credit is applied to your charge card or PayPal account. All returns must include all merchandise or services sold under the same order number and invoice. Please understand these orders are often sold as kit/ packages and we cannot resell those items independently. We will therefore not accept partial order returns, regardless of the reason for return, unless specifically authorized by us in writing.
All returns/exchanges/warranties must have original packaging and be in resalable condition (no writing on packages, all hardware accounted for, and instruction sheets included. Any package not meeting these requirements will not be accepted as a valid return and sent back to the customer at their expense).
We will not accept returns over 40 days of invoice date . Customer is responsible for all freight since we do not get re-imbursed from the factory.
Absolutely no return of electrical items. We cannot accept any installed, painted, primed or item not in original package.
Returns after 30 days from the order placed are subject to a minimum restocking fee of 30% of the total transaction charge.
If you have any further questions regarding the content of these shipping and returns policies please contact us directly at Fa.designer.fashion1@gmail.com .
Our preferred shipping carriers:
For items over 2 lbs., we typically ship via USPS + USPS Priority Mail , UPS or FedEx Ground.
For items under 2 lbs. we typically ship via USPS + USPS Priority Mail.
Please note: FedEx will not ship to P.O. Boxes.
International Shipping:
We do ship internationally.
WE ARE WORKING WITH A NEW SHIPPING CARRIER FOR OUTSIDE THE US.
IF YOU LIVE OUTSIDE THE US, PLEASE SEND US YOUR ADDRESS AND WE CAN GET YOU A CHEAP QUOTE FOR SHIPPING YOUR ITEM TO YOUR DESTINATION!
Some restrictions prevent us from shipping certain products to all geographical locations. There may be times when EuropeanToysStore.com is required to deny an order based on geographical location. International customers are responsible for all additional fees acquired through customs. International orders cannot ship overnight.
Our preferred shipping carriers:
For items over 2 lbs., we typically ship via USPS Priority Mail, DHL EXPRESS or FedEx.
For items under 2 lbs. we typically ship via USPS Priority Mail, DHL EXPRESS or FedEx.
Please note: FedEx or DHL will not ship to P.O. Boxes.
